FAQ

Can't find your answer here? Email us at xadeh100@gmail.com or use our contact form.

Shipping

How long does it take to process my order?

Orders are processed within 1–3 business days after payment is confirmed.

How long does delivery take?

Standard delivery within the United States takes 10–15 business days after your order ships. International orders usually take 10–15 business days, depending on customs in your country. All delivery times are estimates and are not guaranteed.

How much does shipping cost?

• United States: FREE Standard shipping on orders of $70 or more.
• United States: $3.00 flat-rate Standard shipping on orders under $70.
• United States: Express shipping is available for $9.99.
• International: rates are calculated at checkout based on your location and order weight.

Do you ship internationally?

Yes. Available destinations and rates are shown at checkout. Duties, taxes and import fees for international orders are the customer's responsibility.

How do I track my order?

When your order ships, we email you a tracking number. Please allow 24–48 hours for tracking information to update.

My package is lost or arrived damaged. What should I do?

Email us at xadeh100@gmail.com within 7 days of the expected delivery date and we will work to resolve it as quickly as possible. If you received a defective or wrong item, contact us right away.

Returns & Refunds

What is your return policy?

You have 30 days after receiving your item to request a return. Items must be unworn or unused, with tags, in their original packaging, and with proof of purchase.

How do I start a return?

Email us at xadeh100@gmail.com first. If your return is accepted, we will send you a return shipping label and instructions. Items sent back without first requesting a return will not be accepted.

Which items can't be returned?

Sale items and gift cards cannot be returned.

When will I get my refund?

Once we receive and inspect your return, we will let you know whether it is approved. Approved refunds are issued to your original payment method within 10 business days. Your bank may need extra time to post it.

Can I exchange an item?

The fastest way is to return the item you have and place a new order for the item you want.

I'm in the European Union. Do I have extra rights?

Yes. If your order ships to the EU, you can cancel or return it within 14 days for any reason. Items must be unworn, unused, with tags and in original packaging.

See our full Shipping Policy and Refund & Return Policy.

Sizing

How do I choose my size?

Measure your bust, waist and hips, then compare them with the size guide or size chart shown on each product page and in the product photos. Sizes can differ between styles, so please check the chart for each item.

I'm between sizes. Which should I pick?

Swimwear and fitted styles are designed to fit snugly, so choose the larger size if you want more room or coverage. If you're unsure, email us before ordering and we'll help you choose.

Will the color look exactly like the photos?

Screens display colors differently, so the actual color may vary slightly from the images.

Orders & Payment

Which payment methods do you accept?

We accept major credit and debit cards, Shop Pay, Apple Pay and Google Pay at our secure checkout.

Do I need an account to order?

No. You can check out as a guest.

Contact

Email: xadeh100@gmail.com
Based in Phoenix, Arizona, USA.