Shipping policy
Shipping Policy
Thank you for shopping with SECEAD! Below is everything you need to know about how your order is processed, shipped, and delivered.
Processing Time
All orders are processed within 1–3 business days after payment confirmation. Orders are fulfilled by our supplier partners and shipped directly from their warehouses.
Delivery Time (United States)
Standard shipping takes 10–15 business days after your order has been processed and shipped. All delivery times are estimates and not guaranteed.
Delays may occur due to carrier issues, weather conditions, customs, supplier processing times, or other events outside our control.
International Orders
For international shipments, delivery times may vary. Please allow 10–15 business days depending on customs processing in your country.
Additional duties, taxes, and import fees may apply and are the responsibility of the customer.
Shipping Confirmation & Tracking
Once your order has shipped, you will receive an email with your tracking number. Please allow 24–48 hours for tracking information to update.
Shipping Rates
United States: FREE Standard shipping on orders of $70 or more; $3.00 flat-rate Standard shipping on orders under $70; Express shipping $9.99.
International: rates are calculated at checkout based on your location and order weight.
Lost or Damaged Packages
If your package is lost or arrives damaged, contact us at xadeh100@gmail.com or (480) 307-5699 within 7 days of the expected delivery date. We will work with our supplier to resolve the issue as quickly as possible.
Supplier Fulfillment Notice
SECEAD works with trusted third-party supplier partners to fulfill orders. Products are shipped directly from our partners' warehouses.
While we strive to ensure timely delivery, occasional delays due to supplier processing or carrier availability may occur beyond our control.
Contact
SECEAD, Phoenix, Arizona, USA
Email: xadeh100@gmail.com
Phone: (480) 307-5699